If you would like to cancel your weekly delivery subscription, please note our cut-off times: For Wednesday deliveries, you must do so before 4pm ET on Thursday. For Friday deliveries, you must do so before 4pm ET on Sunday. We cannot refund, cancel, or make changes to an order after the cut-off time. Please note that you cannot cancel before your first delivery, as that delivery has already been paid for.
- Log into your account.
- Click on Account Details.
- Select Edit Plan under My Plan on the left-hand side.
- Scroll to the bottom and select Cancel Your Plan.
- Select the reason for cancellation. Select Cancel My Plan.
Please note that the Cancel Your Plan button will appear only after your first order is finalized. We finalize all orders at 4pm ET, 6 days before the scheduled delivery.
*If you have opted for the 1-month Reset plan or the Prepay & Schedule plan, you cannot cancel your account until you have finished all of your purchased deliveries.