Yes! We can make substitutions to accommodate allergies. When you first place your order, we ask you to first select from a list of common allergies or avoidances provided. Note that meals on our menus that contain these items (i.e., tree nuts, mushrooms, etc.) will then be flagged. You can then go in and edit your menu and remove these flagged meals. If you do not remove the flagged meals we will substitute for you with an allergen-free meal.
If your allergy is not listed, please refer to the flavor profiles of each meal to view the full list of ingredients and nutritional information. Remove and replace meals accordingly to accommodate your restrictions.
You can also use our rating system to avoid meals with ingredients you are allergic to. If you rate a meal with a thumbs-down, we’ll remove it from the default menu so you do not receive it. We’ll replace any thumbs-down meals that appear in the default menu with meals you have rated with a thumbs-up. We’ll prioritize meals which aren’t already on the menu to avoid duplicates. Meals rated with a thumbs-up will be prioritized when we edit the default menu to avoid your thumbs-down meals.
To rate your meals, please refer to the following:
Log in to your account.
Select "My Deliveries".
Select Edit Meals on the row of an upcoming scheduled delivery.
Hover your mouse over a meal until the thumbs-up and thumbs-down icons show.
Click on the thumbs-up or thumbs-down to rate the meal.
If you would like to remove a rating, click the thumb you pressed again. It will return to neutral.
* All of our products are gluten-free and vegan, which means that we don’t use any animal products, including eggs or dairy. However, our products are processed in a facility that sometimes handles common allergens including but not limited to: dairy, eggs, fish, peanuts, tree nuts, wheat, peanuts, and soy.