Frequently
Asked Questions

General

• Our Plans

  • What plans do you offer?
  • What’s the difference between the Weekly Delivery and Prepay & Schedule options?
  • Is this a subscription?
  • I am pregnant or breast-feeding. Is Splendid Spoon safe for me?

• Our Meals

  • Are all of your meals gluten-free and vegan?
  • How long do your meals stay fresh?
  • May I pick which bowls and drinkables I want, or does Splendid Spoon pick for me?
  • How do you handle food that contains common allergens?
  • Where do you source your ingredients?
  • Are your meals low-fat or low-carb?

• Skipping & Cancelling

  • How do I skip a delivery?
  • How do I cancel my subscription?

• Delivery

  • When can I expect my delivery?
  • Can I narrow my delivery window?
  • How do you deliver?
  • Where do you deliver?

• Billing

  • When do I get charged for my delivery?